Unlock Business Insights with Voxys's Comprehensive Reporting

Gain Valuable Analytics and Insights with Voxys's Advanced Reporting Voxys's robust reporting functionality provides you with detailed analytics to better understand your business performance. Our comprehensive reports cover various aspects of your operations, helping you make informed decisions and drive growth.

Benefits of Voxys's Reporting Functionality

Informed Decision-Making

Informed Decision-Making

Analytics provide actionable insights into business performance, helping you make data-driven decisions for growth and improvement.

Enhanced Financial Tracking

Enhanced Financial Tracking

Monitor sales, payments, and invoice statuses to maintain financial accuracy and manage cash flow effectively.

Operational Efficiency

Operational Efficiency

Analyse appointment and class data to optimise scheduling and staff allocation, improving operational efficiency.

Client Insights

Client Insights

Understand client acquisition and revenue trends to tailor your strategies and focus on high-value clients.

Resource Planning

Resource Planning

Use communication and peak hour data to better plan and allocate resources, ensuring optimal service levels.

Customer Satisfaction

Customer Satisfaction

Monitor CSAT metrics to assess and enhance customer satisfaction, leading to improved service quality and client retention.

Key Report Types and Insights

Sales and Payments

Performance Overview

View monthly, quarterly, and yearly sales and payment performance.

Staff Analysis

Drill down to see performance per staff member.

Data Export

Export data for further analysis and record-keeping.

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Invoices

Invoice Status

Monitor paid and pending unpaid invoices.

Detailed View

Drill down by staff to get a detailed view of invoice management.

Export Options

Export invoice data for comprehensive financial tracking.

Appointments

Booking Overview

View the total number of appointments booked over specified periods.

Detailed Analysis

Drill down by date range and staff member.

Revenue and Hours

Get estimates of revenue generated and hours spent by staff.

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Classes

Class Statistics

iew the total number of classes conducted by staff.

Class Types

Breakdown of classes by type.

Top Clients

Identify the top 10 clients based on bookings.

Clients

New Clients

iew the total number of classes conducted by staff.

Top Clients

Identify top clients based on revenue.

Acquisition Trends

Monitor the total number of newly acquired customers over time.

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Communication

Contact Overview

Total number of new contacts added.

Message Analysis

Total messages sent and received, including breakdowns by agents and bots.

Peak Hours

Heatmap showing peak hours to plan for resource allocation.

CSAT (Customer Satisfaction)

CSAT Reporting: Access comprehensive customer satisfaction reporting, including per-agent analysis.

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“Thanks to Voxys, our customer interactions are smoother. The support we’ve received has completely changed the game for us!”

Emily Johnson

Customer Support Manager

“The integration of Voxys into our process has made a huge difference. Our team’s efficiency has significantly improved!”

Mark Reed

Founder of GreenGrocery