Sales and Payments
Performance Overview
View monthly, quarterly, and yearly sales and payment performance.
Staff Analysis
Drill down to see performance per staff member.
Data Export
Export data for further analysis and record-keeping.
Analytics provide actionable insights into business performance, helping you make data-driven decisions for growth and improvement.
Monitor sales, payments, and invoice statuses to maintain financial accuracy and manage cash flow effectively.
Analyse appointment and class data to optimise scheduling and staff allocation, improving operational efficiency.
Understand client acquisition and revenue trends to tailor your strategies and focus on high-value clients.
Use communication and peak hour data to better plan and allocate resources, ensuring optimal service levels.
Monitor CSAT metrics to assess and enhance customer satisfaction, leading to improved service quality and client retention.
View monthly, quarterly, and yearly sales and payment performance.
Drill down to see performance per staff member.
Export data for further analysis and record-keeping.
Monitor paid and pending unpaid invoices.
Drill down by staff to get a detailed view of invoice management.
Export invoice data for comprehensive financial tracking.
View the total number of appointments booked over specified periods.
Drill down by date range and staff member.
Get estimates of revenue generated and hours spent by staff.
iew the total number of classes conducted by staff.
Breakdown of classes by type.
Identify the top 10 clients based on bookings.
iew the total number of classes conducted by staff.
Identify top clients based on revenue.
Monitor the total number of newly acquired customers over time.
Total number of new contacts added.
Total messages sent and received, including breakdowns by agents and bots.
Heatmap showing peak hours to plan for resource allocation.
CSAT Reporting: Access comprehensive customer satisfaction reporting, including per-agent analysis.
“Thanks to Voxys, our customer interactions are smoother. The support we’ve received has completely changed the game for us!”
Customer Support Manager
“The integration of Voxys into our process has made a huge difference. Our team’s efficiency has significantly improved!”
Founder of GreenGrocery