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Messenger

Facebook Messenger automations + handoff.

Facebook Messenger DMs handled through the same inbox as everything else, with Captain AI taking the first message and humans jumping in when the conversation needs them.

What you can do

  • Direct Messages from your Facebook Page
  • Messenger broadcast tags for compliant outreach within Facebook's rules
  • Quick reply buttons and persistent menus
  • Comment-to-private-message automation
  • Captain AI multilingual replies

Common use cases

Facebook-Page-driven lead capture

Comments on Facebook posts auto-trigger Messenger DMs with more info, qualifying questions, and a path to booking.

Customer support for boomer + older audiences

Facebook remains the primary social platform for many demographics. Don't ignore that channel just because younger customers are on TikTok.

Re-engagement broadcasts

Send targeted messages to customers who messaged you in the past — within Meta's 24-hour and tag windows.

Set up in 3 steps

  1. 1Connect your Facebook Page via Facebook Business Manager
  2. 2Voxys requests messaging permissions and pulls your existing message threads
  3. 3Set up Captain AI's reply rules and any broadcast tags

Ready to add Messenger to your stack?

Connect in minutes. Captain AI handles the first reply on every channel.

Start free trial