Overview
Cash-on-delivery drives returns and fake orders. Voxys sends an automatic confirm/cancel prompt the moment an order is placed, so couriers only carry orders the customer actually wants. Unconfirmed orders are held, re-tried, and flagged.
- Automatic confirm/cancel prompt on every COD order
- Hold or release fulfilment based on the reply
- Cut return-to-origin (RTO) and fake orders
- Smart retries and reminders for no-reply orders
- Quiet-hours aware, so prompts arrive at the right time
- Triggered straight from your store's order events
How it works
1
Order is placed
A new COD order in your store triggers a WhatsApp confirmation with one-tap confirm or cancel.
2
Customer responds
Confirmed orders release to fulfilment; cancellations and no-replies are held and re-tried automatically.
3
Clean orders ship
Only verified orders reach the courier, and every outcome is written back to your store and CRM.