Overview
Custom domain lets you serve your help center, web chat widget, and customer-facing booking and ticket links from your own domain — support.yourbrand.com instead of a Voxys URL. It's for teams that want a consistent brand across every touchpoint and need clean URLs for SEO, email deliverability, and trust. Voxys handles the SSL certificate, renewal, and CDN routing so the domain Just Works after a single DNS record.
- Map any subdomain (support, help, chat) to your workspace
- Automatic SSL via Let's Encrypt, auto-renewed before expiry
- One CNAME record — full setup wizard with live DNS check
- Use separate domains per brand or business unit
- Custom domain applies to help center, web chat, and shared links
- HTTP to HTTPS redirect and HSTS enabled by default
- Works alongside your existing website with zero conflicts
How it works
Add your domain
Enter the subdomain you want to use (e.g. help.yourbrand.com) in workspace settings. Voxys shows you the exact CNAME target to add.
Update your DNS
Add the CNAME record at your DNS provider. The wizard polls propagation and confirms the moment it's live — usually within minutes.
Go live with SSL
Voxys issues a TLS certificate automatically and routes traffic through the CDN. Your help center and chat widget are now served from your domain.