All industries

E-commerce

Cart recovery, order updates, and catalog browsing — on the channel customers actually open.

E-commerce stores connect Voxys to Shopify, Salla, Zid, or WooCommerce in one click. Every customer touchpoint — from first product question to post-purchase support — runs through WhatsApp, Instagram, and Captain AI.

What customers see

3-4×
Cart recovery vs. email reminders
−62%
Reduction in 'where is my order' tickets
+18%
AOV when catalog browsing runs in chat

How E-commerce teams use Voxys

Recover 3× more carts than email

Email cart-recovery sits at 6-8% open rates. WhatsApp is 90%+. Voxys ships pre-built flows that recover 25-35% of abandoned carts.

Catalog browsing inside DMs

Customer asks 'do you have it in blue?' on Instagram. Captain AI pulls the variant from your catalog, sends a product card, and closes the sale in chat.

Order updates without an agent

Every order milestone — placed, shipped, delivered, refunded — sent automatically. Your support inbox stops being a wall of 'where is my order?'

Built-in for E-commerce

  • Cart abandonment recovery flows
  • Catalog browsing in DMs (with checkout link)
  • Order tracking + shipping notifications
  • Order pipeline + customer lifetime value tracking
  • Native Shopify, Salla, Zid, WooCommerce, BigCommerce integrations

Want a walkthrough tailored to E-commerce?

We'll bring sample flows, ROI math, and a case study from your sector.

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