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Healthcare

Appointments, reminders, and AI triage — without the call-center bill.

Clinics, hospitals, dental practices, and specialty providers use Voxys to handle every patient touchpoint outside the consultation room — booking, reminders, prep instructions, post-visit follow-up — through WhatsApp, SMS, and AI voice bots. Connect over FHIR to pull live appointment slots from your EMR and deliver lab results securely, only after the patient consents.

What customers see

−40%
No-show rate after WhatsApp reminders
+62%
Tier-1 questions resolved without staff
4.7/5
Patient experience CSAT

How Healthcare teams use Voxys

Reduce no-shows by 40%

WhatsApp reminders with one-tap confirm/cancel buttons outperform SMS by 4×. Slots free up from the EMR pull, so cancellations get re-offered automatically.

Multilingual after-hours triage

Patient messages outside clinic hours get an AI triage in their language. Emergencies route to on-call; routine questions get answered from your knowledge base.

Lab results & post-visit care, automatically

Results land on WhatsApp the moment they're ready — only after the patient opts in — alongside personalized post-visit instructions and follow-up offers, straight from the record.

Built-in for Healthcare

  • FHIR / HL7 connectivity — live appointment slots from your EMR
  • Appointment booking + automated reminders
  • Consent-aware lab-result delivery over WhatsApp
  • AI triage bots in any language
  • PHI-grade data residency options (EU + US)
  • Patient pipeline with follow-up tasks

Related features

AppointmentsFHIR / EMRProactive messaging

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