Hospitality

Pre-arrival concierge, room service automation, and review collection.

Hotels, resorts, restaurants, and tour operators use Voxys to deliver concierge-level service at every touchpoint — without scaling the front-desk team. Captain AI knows your menu, your rooms, your availability, and the local recommendations your concierge would give.

What customers see

−40%

Restaurant no-show rate

+38%

Upsell capture (spa, transfers, F&B)

4.7/5

Pre-arrival guest experience

How Hospitality teams use Voxys

Pre-arrival concierge

Guests get a WhatsApp from the property 48 hours before arrival. Airport transfer, dietary needs, late check-in — all coordinated before they land.

Restaurant no-shows down 40%

Reservation confirmation + day-before reminder with chef's special photo + one-tap confirm. No-shows drop, table turnover rises.

Review collection that works

Auto-message at checkout asking about the stay. Captain AI handles negative scores by triaging to a manager within the hour — before it becomes a TripAdvisor review.

Built-in for Hospitality

Pre-arrival WhatsApp concierge
Room-service automation (orders → kitchen ticket)
Review collection at checkout
Booking pipeline + guest profiles
Multi-property support for hotel groups

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